Every engagement begins with the Revenue Leak Audit: we find where your firm is losing money, put a dollar figure on it, then fix what we find.
For firms whose year depends on a small number of very wealthy clients.
Fees are fixed, and shared in the first conversation.
Most firms know money is slipping away. Few can say where, or what it costs — so they buy training they didn’t need, and the leak goes on.
Vault works the other way round. We find the leak first, put a dollar figure on it — and only then fix it.
The Audit puts a dollar value on each leak — pricing, choice of buyers, client care. You leave knowing where the money goes.
If the leak is skill, we train your people. If it sits deeper — pricing, pay, leadership habits — we fix that instead.
A fix that fades is a cost. We rebuild the daily habits so the recovery holds — even when the money passes to the children.
Four ways in. Each puts a dollar figure on what’s escaping. Fees are fixed, and shared in the first conversation.
See how the audit works — HARVEST, the scoring, the people →
Once the leak is named and priced, we fix it.
When in doubt, begin with the Snapshot.
Twelve months on, we measure again. If the leak has not clearly narrowed, 60% of the original audit fee is credited back. Payment is 50/50.
No discounts. Scope is negotiable; the price is not. Measured against a baseline agreed in writing. Full terms govern.
Private banks, family offices, integrated resorts, luxury operators, and premium real estate — wherever a few very wealthy clients decide the year.
The method is codified, so depth doesn’t rest on one diary. On the apex engagements — the Forensic Audit, the Core Programme, the Embedded Engagement, and the Partnership — Marcus is personally hands-on as a premium guarantee; if he is genuinely unavailable for a critical milestone, we reschedule rather than substitute.
The Snapshot, Standard Audit, and Team Pilot are carried by Senior Vault Practitioners — and, from Q3 2026, certified Whale Wrangler Trainers.
The leaks differ by sector. See how it reads in yours.
Private Banking · Family Offices · Integrated Resorts · Luxury Operators
The Snapshot: 3 days. The Standard Audit: 2–4 weeks. The Forensic Audit: 4–6 weeks. The Core Programme: 3–6 months.
NDAs bind both sides. Case material is anonymised; client names are never shared.
Twelve months on, we measure against the baseline. If the leak hasn’t clearly narrowed, 60% of the audit fee comes back.
The man leading Vault personally carried AUD 45B in turnover (~AUD 605M revenue) and a 200-person division across Las Vegas Sands, Crown Resorts, and The Star Entertainment Group — rebuilding Crown's annual market share from AUD 0.5B to AUD 2.8B over four years, and holding the #1 position in Macau on HKD 34B of premium-direct turnover. Lived first, then written down — published by Marshall Cavendish. You get someone who has done the work, not a deck about it.
No discounts. Scope and order can move; the price cannot.
The method is codified and carried by a trained Vault team — with certified Whale Wrangler Trainers from Q3 2026 — so engagements run on the system, not one calendar. On the apex tiers Marcus is personally hands-on; if he’s genuinely unavailable for a critical milestone there, we reschedule rather than substitute.
Book a 30-minute call with Marcus — a frank read on where you’re leaking, no pressure. If it’s a fit, the Audit follows.
The Revenue Leak Audit · fees on enquiry — 60% re-audit clause
A 30-minute call with Marcus. A frank read on where you’re leaking.